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Operational Excellence (OpEx)

Case Studies for Learning from Major Incidents – Towards an Operational Excellence

Case Studies for Learning from Major Incidents Training Course provides a practical and analytical approach…

Code BII-OPX003 5-Day Almaty, Dubai, London, Online Online + Classroom
Overview

Course Description

Case Studies for Learning from Major Incidents Training Course provides a practical and analytical approach to understanding major industrial disasters and improving operational excellence. This Incident Case Studies Training Course focuses on identifying root causes, evaluating failures, and applying preventive strategies across safety, reliability, and operational systems.

The training course bridges the gap between theory and real-world practice by integrating risk analysis, reliability engineering, and decision-making techniques. Participants will explore major incidents from industries such as oil and gas, aviation, nuclear, marine, and process sectors, gaining valuable insights into both technical and organisational failures.

Through structured case studies and analytical models, this training course enables professionals to extract universal lessons and apply them across different industries. It equips participants with the tools to strengthen safety systems, enhance reliability, and support continuous improvement in operational performance.

Objectives

What you will achieve

Incident Case Studies Training Course objectives focus on enhancing safety awareness, risk analysis capabilities, and operational reliability through structured learning from past incidents. Participants will develop practical skills to apply lessons learned in their own environments.

By the end of this training course, participants will be able to analyse major incidents and apply risk, safety, and decision analysis techniques to improve operational excellence.

  • Develop a strong understanding of safety, risk, and operational continuity
  • Apply methods for analysing failures, near misses, and incidents
  • Enhance plant reliability using structured reliability engineering techniques
  • Conduct benchmarking and support quality system auditing processes
  • Apply decision analysis approaches to complex operational challenges
  • Strengthen organisational learning from both failures and successes
  • Improve people management skills in safety-critical environments
Training methodology

How the course is delivered

Incident Case Studies Training Course learning methods combine analytical learning with interactive engagement to ensure effective knowledge transfer and application. The course uses real-world case studies as a core learning tool to enhance understanding.

Participants will engage in tutor-led sessions, group discussions, and interactive exercises designed to analyse major incidents and extract key lessons. Case studies from multiple industries provide practical insights into risk management, reliability, and safety systems.

Workshops, presentations, and video-based learning reinforce critical concepts, while group activities encourage collaboration and knowledge sharing. This approach ensures participants can apply analytical models, decision-making techniques, and reliability tools to improve safety performance and operational excellence in their organisations.

Who should attend

Designed for

Case Studies for Learning from Major Incidents Training Course is designed for professionals involved in operations, maintenance, reliability, and safety improvement initiatives. It supports individuals seeking to enhance their understanding of risk and performance management.

This training course is ideal for those responsible for improving safety systems, analysing incidents, and driving operational excellence across industries.

  • Operations, maintenance, and reliability professionals
  • Engineering and technical support staff
  • Senior managers and supervisors responsible for safety and performance
  • Process and operations professionals across industrial sectors
  • Reliability and safety specialists focused on risk management
  • Maintenance managers and engineers
  • Professionals involved in quality improvement and performance measurement
Course outline

Daily programme

DAY 01Safety Systems and Risk Management
  • Safety first
  • Learning from failures
  • Analyzing near misses, incidents & accidents
  • Taxonomy of theories
  • Nature of High Reliability Organisations (HRO)
  • Risk assessment, Choice of case studies and types of recommendations
DAY 02Continuity of Operations – Plant Systems Reliability
  • Coping with risks, and defining reliability and resilience
  • Reliability Centered Maintenance (RCM) techniques
  • Failure Modes and Effect Analysis (FMEA)
  • Risk Priority Number (RPN) and Iso Critical Curves
  • Fault Tree Analysis (FTA), Reliability Blok Diagram (RBD), and Reliability Cantered Maintenance (RCM)
  • Practical examples and case studies
DAY 03A-Z of Disastrous Case Studies from Natural, Aviation, Marine and Space Industries
  • Hurricane Katrina Disaster (Natural Disasters and Evacuations)
  • NASA’s Challenger Disaster (Space Industry)
  • NASA’s Space Shuttle Columbia Disaster (Space Industry)
  • Titanic – The Unsinkable ship that sank (Ships Industry)
  • Exxon Valdez – Oil Spill Disaster
  • Small Groups presentations
DAY 04Case Studies from Process Industry and Oil and Gas
  • Cases and generic lesson learned from Process industry: Bhopal Disaster (Petrochemical Industry in India)
  • Case and generic lesson learned from Oil and Gas industry: Piper Alpha Disaster (Offshore Oil & Gas Industry)
  • BP Deep Water Horizon (Offshore Oil & Gas Industry)
  • BP Texas City Incident (Chemical and Process Industry)
  • Small Groups Presentations
  • Generic Lessons
DAY 05Case Studies from Nuclear Power Generation Industry
  • Case and generic lesson learned from Nuclear industry: Chernobyl Disaster (Nuclear Industry)
  • Fukushima Disaster (Nuclear Industry)
  • Group work and group presentations
  • Organizational Resilience and Learning from Failures and Success
  • Action Plans
  • Analysis and recommendations of Safety Barriers
Certificate

Certification & accreditation

BII Certificate of Completion

BII Certificate of Completion Upon successful completion, participants receive a BII Development Institute Certificate of Completion with a unique reference code that is independently verifiable. Our certificates are recognised internationally and reflect successful completion of your chosen programme.

Schedule

Upcoming sessions

DatesVenueFormatFee
05 - 09 Jul 2027 Almaty Classroom US$ 5950 Register
23 - 27 Aug 2027 Dubai Classroom US$ 5950 Register
04 - 08 Oct 2027 London Classroom US$ 5950 Register
18 - 22 Oct 2027 Online Online US$ 5950 Register
Enrolment

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