Course Description
Beyond safety incidents, major industrial events — equipment failures, process upsets, quality failures, and environmental releases — demand rigorous root cause analysis to prevent recurrence. This course develops advanced root cause analysis capability for major and complex incidents across safety, reliability, and operational domains.
Participants learn a structured, systematic approach to investigating major incidents, using proven techniques (event and causal factor charting, root cause trees, and human-performance analysis) to move beyond immediate causes to the systemic and human-performance roots. The course equips investigators to handle high-consequence events where a defensible, thorough analysis is essential.
What you will achieve
By the end of this training course, participants will be able to:
- Apply a structured root cause analysis process to major incidents
- Build event and causal factor charts
- Use root cause trees to reach systemic causes
- Analyse human performance and its contributing factors
- Investigate across safety, reliability, and operational domains
- Distinguish physical, human, and latent/systemic root causes
- Develop effective, verifiable corrective actions
- Produce defensible major-incident investigation reports
How the course is delivered
The course combines root cause analysis methodology with practical major-incident case studies and charting exercises. Participants build event/causal factor charts and root cause trees on realistic high-consequence scenarios.
The programme emphasises defensible, systematic analysis suitable for major incidents across safety, reliability, and operational domains.
Designed for
This training course is ideal for:
- Incident and reliability investigators
- HSE, operations, and quality professionals
- Engineers investigating equipment and process failures
- Managers responsible for major-incident response
- Anyone conducting high-consequence investigations
Daily programme
- The major-incident investigation process
- Symptoms, causes, and root causes
- Event and causal factor charting
- Evidence collection and preservation
- Root cause trees
- Human performance analysis
- Systemic and latent causes
- Cross-domain investigation (safety, reliability, ops)
- Developing corrective actions
- Verifying effectiveness
- Defensible reporting
- Case study workshop and review
Certification & accreditation
BII Certificate of Completion
BII Certificate of Completion Upon successful completion, participants receive a BII Development Institute Certificate of Completion with a unique reference code that is independently verifiable. Our certificates are recognised internationally and reflect successful completion of your chosen programme.
