Course Description
Operational Excellence in Project Management During and After Crisis is increasingly vital as organizations navigate uncertainty, rapid change, and evolving stakeholder expectations. In environments shaped by war, pandemics, and economic disruption, project teams must maintain stability while adapting quickly to new priorities. This Operational Excellence in Project Management training course equips participants with the mindset, tools, and structured processes required to deliver consistent value in volatile conditions.
The course strengthens alignment between project decisions and the organization’s Vision, Mission, and Strategy. Participants learn how to anchor planning, scheduling, risk management, and baselining in strategic direction while adjusting methods to support resilience and agility. Emphasis is placed on maintaining realistic forecasts, managing distributed teams, and sustaining stakeholder engagement during challenging periods.
Through practical frameworks and real-world insights, this Excellence in Project Management During and After Crisis training course empowers professionals to lead confidently, respond effectively to disruption, and ensure projects remain safe, efficient, and strategically aligned.
What you will achieve
The objectives of this Excellence in Project Management During and After Crisis training course focus on strengthening strategic thinking, planning discipline, and leadership capability in complex environments. Participants gain the skills needed to deliver successful outcomes during and after crisis situations.
By the end of this Excellence in Project Management During and After Crisis training course, participants will be able to:
- Understand how projects originate, are selected, and initiated within a strategic framework.
- Apply advanced planning processes, tools, and risk-focused techniques for effective execution.
- Influence teams and stakeholders to gain commitments and drive project success.
- Analyze team dynamics and adopt leadership strategies that enhance productivity in all work settings.
- Use negotiation techniques to resolve conflict and sustain project momentum.
- Communicate project performance, risks, and achievements clearly and confidently.
How the course is delivered
This Excellence in Project Management During and After Crisis training course uses a blended learning approach to ensure strong comprehension and practical application. The methods combine interactive instruction with hands-on activities that mirror real project challenges during and after crisis conditions.
Participants engage with diagnostic tools, case studies, role‑playing exercises, and collaborative group work to reinforce each concept. These approaches help delegates apply techniques directly to their own project environments and develop a personalized action plan for long-term improvement.
- Learning approaches include:
- Practical case studies and real-world project scenarios
- Self-assessment tools to evaluate leadership and project behaviours
- Group discussions, team exercises, and knowledge-sharing activities
- Role-play sessions to practice negotiation, communication, and conflict management
- Guided reflection and personalized development planning
Designed for
This Excellence in Project Management During and After Crisis training course is designed for professionals responsible for leading, managing, or supporting projects in dynamic and demanding conditions. It is ideal for individuals who must ensure clarity, resilience, and operational performance when disruptions occur.
This training course will greatly benefit:
- Project Managers and Project Team Leaders
- Technical Leads and Workstream Managers
- PMO Directors, Analysts, and Coordinators
- Project Sponsors, Owners, and Steering Committee Members
- Functional Managers involved in project delivery and oversight
Daily programme
- Organisation Vision, Mission & Strategy
- What is a crisis? What is a project? What is project management?
- Project roles and stakeholders
- How are projects selected?
- Project start up: Initiation and understanding the project mission
- Selection of the Project Manager
- Project team building and empowerment
- Delegating with confidence
- Safe communication with the project team
- Safe project team leadership
- Conflict handling
- What is project planning?
- What work has to be done?
- In what order will the work be done?
- How long will work take?
- Who do we want to undertake the work, including acceleration techniques?
- What tools can we use to communicate our plans?
- How much will the project cost?
- Risk Management processes, tools and techniques
- Designing the monitoring and control system using S curves
- Introducing a change control system
- Audits and other types of meetings
- Baselining
- The monitoring and control processes - overview
- Understanding Earned Value Management to monitor projects
- Reviewing what has been achieved and reporting progress
- Project hand-over to operations
- Has my project been a success?
- Lessons learned
Certification & accreditation
BII Certificate of Completion
BII Certificate of Completion Upon successful completion, participants receive a BII Development Institute Certificate of Completion with a unique reference code that is independently verifiable. Our certificates are recognised internationally and reflect successful completion of your chosen programme.
