Course Description
Facilities Management Course provides a comprehensive understanding of how to effectively manage, operate, and improve facilities to support organizational performance. This Complete Course on Facilities Management focuses on integrating processes, people, infrastructure, and services to enhance the efficiency of core business activities while maintaining cost control and operational excellence.
The course explores how facilities management functions as a “business within a business,” covering essential areas such as property strategy, space management, maintenance, and contract administration. Participants will learn how to establish and implement effective facilities management systems while ensuring asset functionality, availability, reliability, and safety throughout the lifecycle.
This Facilities Management training course also addresses evolving industry practices, offering practical insights and real-world solutions to common operational challenges. By combining best practices with performance-focused strategies, participants will gain the knowledge required to optimize facility operations, improve service delivery, and support continuous organizational improvement.
What you will achieve
Facilities Management training course aims to equip participants with the essential knowledge and practical skills required to manage facilities efficiently and strategically. It focuses on improving operational performance, optimizing maintenance practices, and enhancing decision-making in facilities management.
By the end of this training course, participants will be able to:
- Understand the core principles and functions of facilities management
- Develop preventive maintenance strategies based on risk assessment
- Identify outsourcing opportunities and determine appropriate contracting strategies
- Understand different types of contracts and service level agreements
- Monitor and evaluate facilities management performance using key metrics
- Apply best practices to improve efficiency, reliability, and service delivery
How the course is delivered
Facilities Management training course methodology uses a structured and interactive learning approach to ensure strong understanding and practical application. The course incorporates proven adult learning techniques designed to enhance engagement, comprehension, and retention of key concepts.
Participants will learn through a combination of instructor-led presentations, practical exercises, and group discussions. Real-world case studies are used to illustrate facilities management challenges and best practices, helping participants connect theory with actual workplace scenarios. Interactive sessions encourage participants to reflect on their current practices and identify opportunities for improvement.
The course also includes collaborative learning through pair and group work, enabling participants to share experiences and gain insights from different perspectives. Guided by experienced instructors, participants will develop practical solutions for managing facilities effectively. This approach ensures that learners can confidently apply Facilities Management best practices within their organizations.
Designed for
Complete Course on Facilities Management is designed for professionals responsible for managing, operating, and maintaining facilities across various sectors. It is also suitable for individuals seeking to enhance their understanding of facilities management principles and best practices.
This training course is ideal for:
- Professionals managing buildings, production facilities, and utilities
- Individuals responsible for maintenance of power, water distribution, and infrastructure systems
- Facilities management professionals seeking to improve operational efficiency
- Professionals aiming to update their knowledge of facilities management best practices
- Team members involved in planning, maintenance, and service delivery
- Individuals interested in improving facilities performance and lifecycle management
Daily programme
- The Facilities Management process in general
- Facilities Management as a business within a business
- Facilities phases, planning and realization
- Relationship between Facilities Management and Asset Management
- Facilities Roles, the current state of your Facilities Management processes
- Types of planning
- Strategic and annual planning, Life Cycle Cost principles
- Budgeting principles
- Work planning and control, performance management regarding the workflow
- Disaster recovery plans
- Maintenance concepts
- Understanding RISK
- Risk Based Maintenance, the methodology
- Steps in developing an effective & risk-based maintenance strategy
- Typical inspection and maintenance tasks for utilities
- What to outsource and what not
- Choosing the right contractor
- How to manage this
- Contract types
- The contracting cycle
- Service Level Agreements
- Continuous improvement
- Target setting as a starting point
- Monitoring performance: development and use of Key Performance Indicators
- The Facilities Management Balanced Scorecard (FMBSC)
- Assessments, audits and benchmarking; practical exercise in auditing
- Course review/Wrap up
Certification & accreditation
BII Certificate of Completion
BII Certificate of Completion Upon successful completion, participants receive a BII Development Institute Certificate of Completion with a unique reference code that is independently verifiable. Our certificates are recognised internationally and reflect successful completion of your chosen programme.
