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Artificial Intelligence, Technology Review

Work-order agents: the first AI your technicians will argue with

By BII Faculty Published 15 Jul 2026 Read 7 min

Agentic systems now draft, prioritise and close maintenance work orders. The technology works. The trust architecture around it mostly does not.

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AI agents CMMS Maintenance & Reliability Tech Work management
BII Faculty
Artificial Intelligence, Technology Review

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